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  Payments and Shipping Policies
 

 

OUR PAYMENTS & POLICIES

FREE Ground Shipping in USA

Free Ground Shipping in the USA with UPS Insured. Other shipping options charges will be quoted before shipments. All Open and Limited Editions will be packed rolled. Original paintings will be boxed and shipped flat.

Accepted Methods of Payment


CREDIT CARDS, PAYPAL  & ONLINE PROCESSING OF YOUR ORDER: (Our preferred method)

At checkout, you will be taken to Paypal's secure site to complete the payment portion of the order.  A confirmation email will be sent upon completion.


At checkout, you will be taken to our secure site to enter your credit card information. Checkout is NOT complete until you do so, and you will be returned to our store when finished. A confirmation email will be sent upon completion of the order.

Phone Orders

If you feel more comfortable calling in your order (or faxing it) when paying by credit card, please feel free to do so. Although we maintain a higher level of security on this site than most, we understand that some may still have concerns. Our telephone number for Phone orders is 1-407-339-0027 and our Fax # is 1-407-339-3811 .  You can either phone us with the complete order, or complete the checkout process online, and just phone your credit card information to us. Whichever is easiest for you.

Note that Paypal payments cannot be accepted via phone, as you personally must authorize these payments from your Paypal account. Please DO NOT forward your credit card information via email. Email is not encrypted, and therefore puts your financial data at risk. 

We gladly accept Personal Checks & Money Orders mailed directly as well.

If paying by Personal Check or Money Order, please mail your payment to:

Art a la Carte International
400 Commerce Way, Suite 108
Longwood, FL USA 32750

Personal checks require a 5 day hold to ensure funds availability. A $25 fee will be assessed for any check that is returned to us as unpaid by your bank.

Shipping Policy

Due to the handcrafted nature of all items, orders placed online are considered custom orders, and usually ship within 3-5 days of receipt of payment.  We ship UPS Insured. All Open and Limited Editions will be packed rolled. Original paintings will be boxed and shipped flat.

Security & Privacy Policy

Feel free to shop with confidence. We NEVER compromise your personal information, and DO NOT share, sell or rent our customer information with any third party. You will never receive unsolicited mailings from this site, and may opt out of any newsletter or mailing list at any time.

Return Policy

Art a la Carte International offers a 100% Satisfaction Guarantee on every item we carry. We want your experience with both our Company and our products to be as enjoyable as possible, and we'll do everything we need to do to make your purchase a happy one.

If you receive any item, and you're not happy with it, just email us within 7 days and let us know. We'll either replace the item, or refund your purchase price. All we ask is that you return the item to us within 10 days in the original packaging.

 

 


 

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